FTX Alerts Users to Phishing Scams Amid $1.6B Creditor Payout

The official X account of FTX has issued a warning about phishing campaigns targeting users awaiting bankruptcy distributions. The alert comes amid reports of deceptive emails impersonating Kroll Restructuring Administration and the FTX Recovery Trust.

In its post, FTX cautioned claimants to remain vigilant against phishing emails that may appear to come from Kroll or the FTX Recovery Trust.

The company also advised users to be cautious of scam websites mimicking the official FTX Customer Portal ( FTX stressed that it will never ask users to connect their wallets.

Fake “Distribution Update” Emails Circulating

The fraudulent emails, which appear to come from “Kroll Settlement Advisory” or “Digital Disbursements,” claim that FTX clients are eligible for 118–142% recoveries on petition-date claim values. They directed victims to click on links such as clientid-ftxclaims.com or other spoofed domains mimicking the legitimate FTX claims portal.

One fake message reads:

“Kroll, the restructuring administrator for FTX’s Chapter 11 bankruptcy, is preparing distributions… To access your funds, please review the email from our trusted partner, Digital Disbursements.”

Another message falsely confirms eligibility for a “second FTX distribution scheduled for 30 September 2025.”

Related: $1.6 Billion in FTX Creditor Payouts Set for September 30: What to Expect

FTX Urges Users to Verify All Communications

FTX and Kroll have repeatedly reminded claimants that official communications will only come from verified domains and that distribution access will be directly through the official portal at

Users are advised to:

• Avoid clicking links in unsolicited emails
• Double-check sender addresses and domain names
• Report suspicious messages to the official FTX support team

Notably, this warning follows ongoing efforts to finalize creditor repayments.

FTX Releases $1.6B to Creditors in Third Payout Round

On September 30, FTX distributed $1.6 billion to creditors as part of its third round of payments under its Chapter 11 reorganization plan.

Eligible creditors, those who completed identity verification, tax forms, and selected a payment provider (BitGo, Kraken, or Payoneer), were to receive the funds within 1–3 business days. This round includes:

• Dotcom customers: +6% (78% total recovery)
• U.S. customers: +40% (95% total recovery)
• Unsecured & loan claimants: +24% (85% total recovery)
• Convenience claimants: 120% full recovery

Future payments require verification and onboarding via the FTX Customer Portal. Only registered claim holders will receive distributions.

FTX initiated its payout process after a court-approved reorganization in October 2024, which aims to return up to $16.5 billion to creditors. Including the September 30 round, over $7.8 billion has now been distributed.

Related: FTX $1.6 Billion Creditor Payout Sept. 30 Turns Into Crypto’s Next Liquidity Test