Ring Users Report Mysterious Logins—Amazon Blames Backend Bug

Amazon’s Ring cameras went viral, and for all the wrong reasons, as users flooded TikTok, Reddit, and X with reports of suspicious logins to their accounts.

Screenshots posted online showed unknown devices accessing user accounts, fueling concerns about a potential breach in Amazon’s home security network. All of the mysterious breaches occurred on May 28, 2025.

Ring denied that a hack had taken place, and in a status update, blamed the issue on a backend update.

“We are aware of an issue where information is displaying inaccurately in Control Center,” it said. “This is the result of a backend update, and we’re working to resolve this. We have no reason to believe this is the result of unauthorized access to customer accounts.”

Ring said the devices shown were simply ones users had logged in with before.

“The devices customers see on the Authorized Client Devices page were used to log in to the customer Ring account at some point in time,” a Ring spokesperson told Decrypt.

“They may include devices they no longer own, devices for users whose customers shared login information with, and browser logins,” they said.

Naturally, that explanation didn’t fly. Social media users pushed back on Ring’s claims, saying the devices listed were ones they’d never owned.

“Some people in the comments are saying it could have been a software update that re-recognized any old devices you had, but that doesn’t make sense because one of the devices listed was a Chromebook, which I’ve never owned,” one Reddit user posted.

“OMG! I have six unknown devices that logged in on May 28, 2025,” another said. “Two of them logged in at 5:56 AM, and the other four at 6:57 AM. One is an iPhone 6!! Definitely not my phone, and nobody I know has a phone this old. Weird.”

“Absolute bollocks with your ‘bug,’ I don’t even know Derbhille, or is she anyway associated with our ring camera or family?” a X user wrote. “Just admit you’ve been hacked and you are gonna amend this.”

Skeptics pointed out that the timing was suspicious. Ring founder Jamie Siminoff returned as CEO on July 17, a day before the mysterious logins began appearing on user accounts.

According to a report by Business Insider, Siminoff aims to return to Ring’s original mission to “make neighborhoods safer.” Part of that strategy reportedly includes reversing Amazon-imposed limits on police access to camera footage.

Regardless, if you have a Ring device, it’s easy enough to secure. Check the app’s Control Center for unfamiliar devices, reset passwords, and enable two-factor authentication and end-to-end encryption.